I ordered My computer laptop a month ago from sales person Flora. I had to leave on business and didn't have a chance to really explore the product until I returned home. I am extremely pleased with the service and the level of commitment from this supplier. Not only was Flora exceptional in customer service, she also took the time to understand my concerns about purchasing a laptop from miles away. I also spoke directly to the main supervisor Sam, who also helped with making the purchase more comfortable as he was very accommodating! I will be putting this product through a series of challenges over the next few weeks and I am looking for opportunities to purchase more from Shenzhen Great Asia Electronic Company in the future. The only regret I might have, is that sales representative Flora is no longer with this company. She was a great asset to their business and genuinely cared about the customers needs as if a true friend. Service like that is hard to beat!